Privacy Policy

Privacy Policy

Last updated: 01/02/2025

At Joyería Fernando Gallego, we respect and protect your privacy. In compliance with the General Data Protection Regulation (GDPR) 2016/679 of the European Parliament and Council, dated April 27, 2016, this Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you access and use our website, [https://joyeriafgallego.com/es/], as well as the rights you have regarding your information. This policy aligns with major international data protection regulations, including the GDPR, the California Consumer Privacy Act (CCPA), Latin American data protection laws, the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, and data protection laws in Australia and New Zealand.

1. Data Controller

Fernando Gallego Xoieiro Artesán SL

B72734809
Rua Capela N°1, 15230 Serra de Outes - A Coruña

(+34) 981850634

info@joyeriafgallego.com

2. Data We Collect

We collect the following categories of personal data when you use our website or purchase our products:

• Identification Data: Name, surname, mailing address, email address, phone number.
• Browsing Data: IP address, device type, operating system, pages visited, approximate geographic location.
• Purchase Preferences: Purchase history, items in the cart, wishlist.

3. Data Sources

The personal data we collect is directly provided by the individuals to whom the data pertains.

4. Accuracy and Authenticity of Data

Users of Joyería Fernando Gallego services guarantee the accuracy, validity, and authenticity of the personal data they provide and commit to keeping it updated.

5. Purposes of Data Processing

We process customer and user data when they register on our website or make purchases, for the following purposes:

• Order Processing: To manage and fulfill your orders, including product delivery.
• Customer Support: To address inquiries, requests, complaints, and suggestions made through our contact channels and to manage customer loyalty programs.
• Marketing: To send promotional communications if you have expressly consented.
• Website Analysis: To improve the user experience and personalize navigation.
• Legal Compliance: To fulfill fiscal, commercial, and regulatory obligations, including anti-money laundering regulations applicable to jewelry businesses.

6. Legal Basis for Data Processing

The legal bases for processing data are:

• Contract Performance: Execution of a purchase or service contract to which you are a party.
• Consent: For sending marketing communications and personalizing your experience.
• Legitimate Interest: To prevent fraud and enhance website security.
• Legal Compliance: To meet applicable tax and regulatory obligations, including compliance with anti-money laundering regulations required for jewelry businesses.

7. Data Recipients

No data transfers are made. However, we may share your data in the following cases:

• Your data may be shared with service providers within the European Union who support and maintain our website. These providers adhere to strict security and data protection measures.
• For online purchases, your data may be shared with our logistics, transportation, and delivery service providers, and/or their collaborating establishments.
• For communication purposes, your data may be shared with marketing and advertising service providers.
• For legal compliance, your data may be shared with accountants and legal advisors.

8. International Data Transfers

While we operate globally, we do not perform international data transfers as defined by the GDPR. This means that personal data of users residing in the EU is not transferred outside the European Economic Area (EEA). All user data collected outside the EU is also processed within the EEA, ensuring compliance with security and privacy standards outlined in this policy.

9. User Rights

You have the following rights regarding your personal data:

• Right of Access: To request and obtain free information about the nature, origin, and purpose of the data processing.
• Right of Rectification: To correct inaccurate or incomplete data.
• Right of Erasure: To request the deletion of your personal data at any time.
• Right to Restrict Processing: To request that we limit data processing under certain circumstances.
• Right to Object: To decide against specific data processing activities.
• Right to Data Portability: To request the transfer of your data to other companies or organizations.
• Right to Withdraw Consent: To revoke any previously given consent.

You can exercise your rights by sending an email to info@joyeriafgallego.com with the subject line “Data Protection Rights.”

Additionally, you have the right to file a complaint with the Spanish Data Protection Agency if you consider it necessary.

10. Data Security

We implement technical and organizational measures to safeguard your personal data from unauthorized access, alterations, or loss. These include encryption and restricted access policies for authorized employees only.

11. Data Retention

Personal data is retained as long as necessary to fulfill the purposes for which it was collected and to maintain your relationship with Joyería Fernando Gallego. Data is also retained to meet legal compliance requirements for a period of ten years, as per anti-money laundering regulations.

12. Regional Data Protection Standards

• European Union (GDPR): Compliance includes rights such as access, correction, deletion, and limitation of data processing.
• United States (CCPA): California residents have rights to know what data we collect, request its deletion, and opt out of its sale.
• Latin America: Adherence to regional laws such as Mexico’s Ley Federal de Protección de Datos Personales and Argentina’s Ley N° 25.326.
• Canada (PIPEDA): Ensures data access, correction, and safeguards for data transfers.
• Australia (Privacy Act 1988): Compliance with data access and correction rights and proper safeguards for data transfers.
• New Zealand (Privacy Act 2020): Rights include access, correction, and protection for international transfers.

13. Cookies and Similar Technologies

We use cookies to enhance your website experience, provide personalized content, and analyze site usage. You can manage cookie preferences through your browser settings or our cookie management platform.

14. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated through our website or via email. We recommend checking this policy periodically for updates.

15. Contact

For any questions or concerns about this Privacy Policy or how we manage your personal data, please contact us at info@joyeriafgallego.com

Cookie Policy

Last updated: 01/02/2025

At Joyería Fernando Gallego, we use cookies and similar technologies to enhance your browsing experience on our website https://joyeriafgallego.com/es/, personalize content and ads, provide social media features, and analyze our traffic. This policy explains what cookies are, the types of cookies we use, how you can manage them, and how they affect your user experience.

1. What are Cookies?

Cookies are small text files that are stored in your browser or device (such as your computer or mobile phone) when you visit a website. They allow the website to recognize your device on future visits, making navigation easier and providing personalized services.

2. Why Do We Use Cookies?

Cookies help us understand how users interact with our website so we can continuously improve it. They store and retrieve data about your browsing, which allows us to make the site easier to use. Additionally, we share information about your browsing with our partners to analyze website usage and offer you personalized content.

3. How Can Cookies Help You?

Cookies remember your preferences, such as your country. They also help us understand the characteristics of your device. We collect data about your use of the site for statistical purposes, which helps us improve.

Some web analytics services we work with may place cookies on your computer. Additionally, our site may include links to social media (such as Facebook), but we do not control how they manage their cookies. We recommend reviewing their own cookie policies for more information.

4. Types of Cookies We Use

On our online store, we use the following types of cookies:

a) Essential Cookies

These cookies are necessary for the basic functioning of our website. They allow you to navigate the site and use key features, such as accessing secure areas of the website, the shopping cart, and the checkout process. Without these cookies, some services will not be available.

• Example: Authentication cookies, session cookies.

b) Performance Cookies

These cookies collect information about how users interact with our website, such as the pages they visit most frequently and whether they receive error messages from the web pages. These cookies do not collect information that identifies you; all information is anonymous and is only used to improve the website’s functionality.

• Example: Analytics cookies, such as Google Analytics.

c) Functionality Cookies

These cookies allow our website to remember the choices you have made (such as your username, language, or region) and provide enhanced and more personalized features. They may be set by us or by third parties whose services we have added to our pages.

• Example: Cookies that remember your language preferences.

d) Advertising and Personalization Cookies

These cookies are used to show you relevant ads based on your interests. They are also used to limit the number of times you see an ad and to help measure the effectiveness of advertising campaigns. They may be placed by our website or by advertising networks with our permission.

• Example: Cookies used to show personalized ads based on your browsing behavior.

e) Social Media Cookies

These cookies allow you to share content from our website on your social media, such as Facebook, Instagram, and other platforms. These networks may track your browsing activity and create a profile about you to show relevant ads on other platforms.

• Example: Cookies for interacting with social media, such as the "Like" button on Facebook or the "Share" button on Twitter.

5. Consent to Use Cookies

In compliance with applicable privacy regulations, such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) in the U.S., we ask for your consent to use cookies when you visit our website. You can choose to accept all cookies, reject them, or manage your preferences.

How do we obtain your consent?

• When you visit our website for the first time, you will see a banner informing you about the use of cookies and giving you the option to accept or manage your cookie preferences.

6. How to Manage or Disable Cookies

You can control and manage the use of cookies at any time through your browser settings. Browsers allow you to delete or block cookies and receive an alert before they are stored on your device. Below, we explain how to do this in the most common browsers:

Please note that if you disable or reject cookies, some features of our website may not work properly, and your browsing experience may be affected.

The options provided by online platforms to allow you to object to the installation of cookies.

You have the option to block the collection and use of information about you by advertising companies that wish to show you interest-based ads through the following platforms:

• Network Advertising Initiative platform:

http://www.networkadvertising.org/choices/
• Your Online Choices platform:

http://www.youronlinechoices.com
• Digital Advertising Alliance platform:

http://optout.aboutads.info/?c=2&lang=EN

8.Changes to the Cookie Policy

We reserve the right to update this Cookie Policy at any time, in accordance with applicable laws or our internal procedures. We will notify you of any relevant changes by posting the new policy on our website, and if the changes are significant, we will request your new consent.

9.Contact

If you have any questions or concerns about the use of cookies on our website, feel free to contact us via email at: info@joyeriafgallego.com.

COOKIE BANNER

We use cookies to improve your experience and provide personalized content.
Some are necessary for the website to function properly, while others help us analyze traffic, personalize advertising, and enhance our service. You can accept all cookies or manage them according to your preferences. For more information, please see our Cookie Policy.

[Accept all] [Manage cookies].